Refund policy
Refund Policy
We want you to be completely satisfied with your purchase.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
Damaged or Defective Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Please include:
- Your order number
- Photos of the item
- A brief description of the issue
We will work to resolve the problem as quickly as possible.
Refunds
Once your return has been received and inspected, we will notify you regarding the approval of your refund.
If approved, your refund will be issued to your original payment method within 5–10 business days.
Non-Returnable Items
For hygiene and safety reasons, certain products may not be eligible for return once opened or used.
Order Cancellations
Orders may be cancelled within 12 hours of purchase. Once an order has been processed or shipped, it cannot be cancelled.
Contact Us
If you have any questions regarding returns or refunds, please contact our support team and we will be happy to assist you.